Need help with your electric bill?

Dated: September 28 2020

Views: 168

Need help with your electric bill?

 

While Maryland was under stay-at-home orders, utilities provided electric service to residential customers regardless of their ability to pay. The Maryland Public Service Commission has authorized utilities to resume sending termination notices beginning October 1 and to resume disconnecting service as of November 15.

 

For SMECO residential members who are facing financial difficulty, the co-op wants to work with you during these challenging times.

 

Take steps to avoid disconnection

Need an extension on paying your bill? You may be eligible to set up payment arrangements to avoid having your electric service disconnected. Log in to Account Manager and look for the “payment arrangements” link. To inquire about a 12-month payment arrangement, call 1-888-440-3311 any time and speak to a customer care representative.

 

Assistance is available

To apply for financial assistance from the Office of Home Energy Programs (OHEP) go to www.dhs.maryland.gov/energy. OHEP-certified customers qualify for a minimum 24-month payment plan. (OHEP is a state-funded program under the Maryland Department of Human Services. Assistance is based on your last 30 days of income.)

 

You may also contact the local OHEP office if you need help.

 

Southern Maryland Tri-County

Community Action Committee

800-255-5313 • 301-274-4474 • smtccac.org

 

Prince George’s County

Department of Social services

301-909-6300

Apply for financial assistance

To process your application for assistance, you will need to submit the following items to OHEP.

·     A copy of your photo ID

·     Proof of residence (mortgage statement, lease, etc.)

·     Copies of Social Security cards for all household members

·     Proof of all gross income your household received in the last 30 days

·     A copy of your most recent utility bill showing the past due amount

 

Make sure you have the following so your application won’t be delayed.

·     The applicant’s name must be on the electric bill.

·     All household members must be included.

·     All household income for the last 30 days must be included.

 

 

Latest Blog Posts

COVID-19 Transformed the Way We Buy Homes—but Will It Stick in the coming months?

Remember lazy Sunday afternoons when home buyers could leisurely hop from open house to open house, partaking of wine and cheese laid out to reel in more foot traffic—the more the merrier.Much

Read More

Fast Fixes for Carpet Stains, Smudged Walls, and Other Household Issues

If you've been in your home for a while, it's probably withstood a good amount of wear and tear. Maybe even a great amount. Scratches on the wood floor, stains on the carpet, your kids'

Read More

5 Kitchen Design Rules You Should Definitely Break in 2021

The kitchen is a major focal point of a home—after all, it's where meals are made to nourish your family, and where guests (when you can host them safely again) tend to gather, no matter how

Read More

5 Big Ways Biden Is Poised To Help First-Time Home Buyers

Becoming a first-time homeowner these days is shaping up as an epic challenge. With a record-low selection of properties for sale, high buyer demand keeps on pushing home prices ever skyward. High

Read More